Twitter Eggs

The summer session of the Social Media Research and Techniques course at McMaster’s Centre for Continuing Education started on Tuesday.

Egg

I ask everyone in the class to get a Twitter account if they don’t already have one, and a few people are just getting started. If you’re an egg, welcome! Here are a couple good resources about Twitter and how to use it.

If you’re a more experienced tweeter, what’s your best piece of advice for someone just getting started?

Proofreading

I’ve noticed quite a few spelling and grammar mistakes in #SMRTCCE blog posts which could have easily been prevented by a bit of careful proofreading.

Why Proofreading is Important

Remember that you’re representing yourself through your writing. Plus, as a marketing or PR professional, you’ll be representing your clients too.

Typos damage your online authority. (Copyblogger) Establishing yourself as a subject matter expert and earning people’s trust online will be more difficult if you don’t represent yourself well in your writing.

Even a simple spelling mistake can dramatically affect sales. This BBC article mentions an example where online revenue from a particular page doubled after a spelling mistake was corrected. (BBC)

Proofreading Tips

How do you usually proofread your blog posts? What methods work best for you?

These articles list some good tips if you’re looking for ideas:

Remember, proofreading takes time. Give yourself a few moments to try some of these ideas, and let us know in the comments which ones work best.

How to Make a Link in a Blog Comment

A couple of people in the SMRTCCE class were wondering about this so I thought I’d write a quick post.

The Case of the Ugly URL

When you’re commenting on a blog post, sometimes you want to share a link. Unfortunately, there’s no fancy link button in the comment editor. If you paste the entire URL into your comment it turns into a link when you submit, but it looks messy.

You’ve got:

Does anyone else find it strange that the fruit in this Cookie Monster video is encouraging its own consumption?
http://www.youtube.com/watch?v=iH9IO6iMO78

But you want:

Does anyone else find it strange that the fruit in this Cookie Monster video is encouraging its own consumption?

It’s a little bit of HTML. Don’t Panic.

To do this you need to use a tiny bit of HTML. (That’s the code people use to make web pages.) It’s not hard though.

Where you want your link, type in:

<a>the text for the link</a>

The <a> tag starts the link. The </a> tag ends the link. Whatever is in the middle is the text people will see.

But you can’t stop there! Now you need to tell the page where the link should point. We do this by adding a setting inside the <a> tag at the beginning of the link:

<a href=”http://yourlinkhere.com”>the text for the link</a>

The href setting tells the browser where to take a person when they click on the link. Make sure you use the quotation marks and use the whole URL (including the http://).

For the Cookie Monster example above, our link would look like this (but all on one line):

<a href=”http://www.youtube.com/watch?v=iH9IO6iMO78″>Cookie Monster video</a>

When you submit your comment, the tags won’t show but your link will start working!

Give it a Try

Try it out in the comments below! Let me know if you have any questions.

Pirates, Advertisements, and a Hashtag

On Wednesday the SMRTCCE class participated in the McMaster Class in Advertising at the Ron Joyce Centre in Burlington. The event featured a major gift announcement and a presentation by directors of the Pirate Group from Toronto.

The hashtag #MacPirate was used on Twitter for tweets related to the event. Tweets with the hashtag were projected onto a screen during the presentations. Some students were there at the RJC participating from the audience. Others participated remotely or reviewed the tweets afterward.

For everyone in SMRTCCE: Please write a blog post about how social media (Twitter) affected your experience of the MacPirate event. Make sure to indicate whether you were at the event, participated remotely during the event, or tuned in after the fact. Try to address the points mentioned below. Post a link to your response in the comments when you’re finished.

If you were at the event…

  • What was it like to interact with the Twitter wall during the presentations?
  • How did live tweeting affect your experience?
  • What role did you take on Twitter? (Reporter, resource person, observer, etc.)

From your perspective, when it comes to using Twitter at events like this one, what would you stop, start, and continue doing to improve the experience?

If you were participating remotely during the event…

  • What was it like to participate or monitor what was going on at the event without being there?
  • Did you feel like you were connected to what was going on? What would have helped improve the experience?
  • What role did you take on Twitter? (Resource person, inquirer, observer, etc.)

From your perspective, when it comes to using Twitter at events like this one, what would you stopstart, and continue doing to improve the experience?

If you reviewed the tweets after the fact…

  • Do you feel you can get an idea of what the event was like from reviewing the tweets? Is there value in seeing what was posted?
  • What’s the most important thing you learned by reviewing the tweets?
  • What kind of roles did people take on during the event? Give a link to an example tweet for each type of role.

From your perspective, when it comes to using Twitter at events like this one, what would you stopstart, and continue doing to improve the experience?

If anyone has any questions please feel free to ask in the comments below.

McMaster Class in Advertising

For those who happen to find this article but are not in Social Media Research and Techniques: The McMaster Class in Advertising event mentioned below has sold out. If you haven’t already registered you won’t be able to get in, but you can monitor and participate online by following the #MacPirate hashtag on Twitter.

This week, instead of having a regular class, #SMRTCCE will be participating in the McMaster Class in Advertising on Wednesday, February 15.

Some of us will be at the event physically, while others will be participating remotely. Both groups will be using Twitter to ask questions, take part in the conversation surrounding the event, and make connections with other people.

About the Event

The event will be taking place at the Ron Joyce Centre in Burlington. The Twitter back channel will be using the hashtag #MacPirate. Unfortunately there will not be a live video feed of the event.

The evening will start with the announcement of a generous gift being made to the university.

Twitter

#MacPirate

Then the class itself will be lead by Terry O’Reilly (@terryoinfluence), Chris Tait (@christpirate), and Tom Eymundson, all from the advertising agency Pirate Toronto. They’ll be talking about the stories behind some of their advertising campaigns. Pirate Toronto has worked with some high profile clients. Check out the site for examples.

Tweets using the #MacPirate hashtag will be shown on a screen during the presentation and during the question and answer period afterward. Feel free to ask the presenters questions and to share interesting points with people participating remotely.

There will be a reception after the class wraps up.

Attending in Person

If you’re attending the event in person, plan to arrive at the Ron Joyce Centre no later than 6:15 p.m. on Wednesday. Driving and public transit directions are available on the RJC’s website. Parking passes should be available when you arrive.

Business dress is requested. Remember to bring your smart phone, tablet or laptop so that you can participate in the Twitter back channel during the event. (Make sure your device is charged up.)

“Check-in” on Twitter when you arrive by posting a tweet using the #MacPirate hashtag. I’ll be helping to monitor the Twitter back channel so feel free to come find me if you arrive early.

Attending Online

The dress code is much more relaxed if you’ll be attending online. At 6:15 p.m. on Wednesday begin monitoring the #MacPirate hashtag. You can do this by searching for the hashtag on Twitter.

You may have the option of seeing “top” tweets or “all” tweets. Click on the link for “all” tweets so that you don’t miss anything.

Let us know when you’ve arrived by tweeting with the #MacPirate hashtag.

How to Get Ready

Before the event starts:

Pirate Toronto

Pirate Toronto

  • Make sure you’re set up on Twitter. If you’re attending in person, make sure you’re comfortable tweeting and searching from whatever mobile device you plan to use. My post from yesterday provides some more details about getting “twitter-ready.”
  • Visit the Pirate Toronto website and look through some of their work. See what they’re all about.
  • Think of several good questions you could ask during the event.

During the Event

Remember that you can tweet before, during and even after the event. You can:

  • Ask questions.
  • Participate in conversations. (Please keep it on topic when using the hashtag.)
  • Report on what’s happening.
  • Share related resources.
  • Network with other people.
Remember to be conscientious but don’t be afraid to get your feet wet either. I’ll be online helping to moderate the back channel, so feel free to contact me on Twitter if you’re unsure about something.

Not Available During the Event?

If you’re not going to be available during the event (because you have another class or commitment) please still go through the steps to get ready above.

Send your questions to a classmate who will be attending in person or remotely so that he or she can ask them for you if the opportunity arises. (You can also send questions to me at lenover@mcmaster.ca.)

When you’re free after the event, search for the #MacPirate hashtag and review the tweets that were posted. Feel free to contribute after-the-fact if something strikes your interest.

After the Event

I’ll post more about this later, but everyone will be asked to reflect on their experience of the event and write a blog post. In particular, pay attention to how social media enhanced or inhibited the event (from whatever perspective you experienced it).

Questions?

If you have any questions, feel free to email me directly at lenover@mcmaster.ca, or to direct message me on Twitter.

I hope you enjoy the event. Have fun!

Twitter Back Channels at Events

For those who happen to find this article but are not in Social Media Research and Techniques: The McMaster Class in Advertising event mentioned below has sold out. If you haven’t already registered you won’t be able to get in, but you can monitor and participate online by following the #MacPirate hashtag on Twitter.

Twitter

Our Social Media Research and Techniques class is attending the McMaster Class in Advertising (#MacPirate) at the Ron Joyce Centre on February 15.

During the event we’ll be participating in a Twitter back channel. Some of us will be tweeting at the event, while others will be participating remotely or reviewing the tweets afterward. Since many of the people in the class have never done this before, this post explains what a back channel is, why it’s useful, and how to get involved.

What’s a Twitter back channel?

A Twitter back channel is a conversation that’s going on in the background of an event. Usually it’s organized around a hashtag that people can monitor. For the McMaster Class in Advertising the hashtag is #MacPirate.

People can use the back channel to:

  • Ask and answer questions.
  • Respond to a speaker.
  • Share what’s going on at the event.
  • Monitor what’s going on at the event remotely.
  • Share resources related to the event. (1)
  • Network and talk with other people interested in the event.

Sometimes the back channel is displayed so that everyone can see the conversation. The back channel for the McMaster Class is going to be shown on one of the big screens in the main presentation room.

David Kelly wrote a good article about back channels for the #DevLearn conference: What exactly IS a backchannel?

Why are back channels useful?

One of the most important reasons back channels are useful is that they add a way for participants to engage and interact with each other. In the case of a presentation, a back channel gives the audience a way to be more than passive observers. People can actively ask questions, discuss the topic, and add resources to the conversation.

Other benefits of a back channel:

  • In a large group, it allows more people to be actively involved. (4)
  • It helps people who are not as comfortable speaking in front of a crowd to participate. (4)
  • People who can’t attend the event can still benefit from monitoring and participating in the conversation. (1)
  • The back channel can be reviewed, and the conversation can continue, after the event. (4)

How do you get ready to participate?

There are a few things you should do before the event.

Get a Twitter Account

The most important thing is to have a Twitter account before you go to the event. You should also be comfortable using it. (2)

Still shaky on the Twitter basics? That’s ok. Watch this short video on YouTube to get you up to speed: Twitter for Beginners

Get Hatched

Events can be a great way to network with new people, but others will be less likely to connect with you if your bio is blank and you haven’t hatched yet. (2) (On Twitter, if you don’t add a picture to your bio the system shows an egg with your tweets.)

Meaningfully complete your bio, including a picture. (David Kelly’s article shows you how you’ll appear to others if you don’t.) You may even want to mention that you’re taking Social Media Research and Techniques, but you don’t have to.

Practice

You can use a smart phone, tablet or even a laptop to tweet during the event. Get comfortable tweeting from whatever device you’re planning to use. This is important because while you’re there you should be focused on participating (online and offline), not figuring out how to send out a tweet. (2)

Make sure that you know how to:

  • Send a tweet using the #MacPirate hashtag.
  • Easily search for other #MacPirate tweets.

Some Tips

  • Remember to use the hashtag #MacPirate in your tweets.
    • You can copy the hashtag on your device so that it’s easy to paste into a tweet.
  • At an event with a back channel it’s alright to participate using your smart phone or laptop during a presentation (unless the speaker says otherwise).
  • Make sure your device is fully charged.
  • Communicate clearly and be polite in your tweets.
  • Stay on topic and don’t get distracted by other things on the internet during the event.
  • Remember to look up and engage with the speaker when you’re not tweeting. (6)

Any questions or other tips to share? Comment below!

References:

 

Hamilton’s the &#*!!

Won't anyone think of the children?!

Earlier today the Spec reported that Hamilton has been named the second most vulgar Canadian city on Twitter. (First prize went to Brampton.) At first this may seem a dubious distinction, but let’s consider it for a moment.

TBK Creative, the branding company which did the research, says that the ranking is “of cities where the terms f&@k, sh*t, [and] da#%mit are mentioned most per city-centric tweet.” (The emphasis is mine.)

Well, not only is TBK being rather conservative in its selection of obscenities, but the tweets in question did not have to originate from a Hamiltonian. They simply had to be found in a tweet about Hamilton.

That alone casts reasonable doubt on whether we Hamiltonians are responsible for the sullying of cyberspace. What’s more, the study does not seem to have taken into account the tone of the profanity.

Briefly, let’s consider. Assume tweeters can be placed into one of two categories: Hamiltonians, and non-Hamiltonians. Furthermore, let us make the simplifying assumption that the titillating tweets about Hamilton can be considered to be either positive or negative.

This provides us with four scenarios:

Negative Outsider Tweets

These tweets are written by non-Hamiltonians and may seem, at least at face value, to be disparaging. One should consider, however, that such aggression may sometimes be the result of jealousy. For instance, a disappointed sports fan might, in a fit of discouragement, tweet:

Those incredible athletic specimens, the Hamilton Tiger Cats, beat my favorite football squad… again! #d@%&it

Negative Insider Tweets

We should also consider that, in moments of weakness, we too may lash out on Twitter against our fair city or fellow Hamiltonians. Sometimes it’s best to constructively clear the air. For example, a frequenter of Jackson Square might tweet:

Hey #HamOnt. We’ll just see who’s laughing at my scooter when $%it gets real. #zombieapocolypse #faster

Positive Insider Tweets

Profanity need not always be construed as negative. At times, Hamiltonians may make use of immodest language to emphasize their great admiration for the city, its institutions, and its character. A tweet from an Art Crawl on James North might read:

If Hamilton’s arts and culture scene was any better, I’d sh*% myself! #couldgetmessy

Positive Outsider Tweets

The positive use of lewd language is by no means limited to our own citizenry either. Non-Hamiltonians may use the occasional “swear” to express their appreciation for the city and all it has to offer, as in the example below:

F$@&. I wish I lived in #HamOnt.

In conclusion, those who might be chagrined by Hamilton’s latest distinction in the press needn’t be concerned. After all, Hamilton is the sh*t. (In a totally positive way.)

“How Social Media Can Make History”

If you haven’t heard of TED Talks you should definitely check out TED.com. TED is a non-profit organization which hosts a plethora of short, interesting videos on its site featuring some very smart people talking about “ideas worth sharing.”

The TED video below features the author of one of the textbooks we’ll be using in Social Media Research and Techniques: Clay Shirky. Take a look if you want to learn more about how social media is changing communication (and helping to make history).

This video was made in 2009 and a lot has happened since then. What are some more recent examples of how social networking has changed the way we communicate?

SMRT

I recently began teaching a social media course for McMaster’s Centre for Continuing Education called “Social Media Research and Techniques.” One of the purposes of this blog is to post materials and ideas that relate to the class so I used the acronym “SMRT” as the URL. (Our class’ hashtag on Twitter is #SMRTCCE.) It’s just a neat coincidence that “SMRT” also relates to this well known moment in The Simpsons.